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sustainable stuff for hard to please people

Shipping

Vintage design furniture

Doorstep delivery in The Netherlands & Belgium within 5 - 14 days.
We provide professional doorstep delivery within the Netherlands & Belgium. We strive to deliver your order within 5 - 14 days, usually you will receive your order the next week. Our transport partner DG Express will propose a delivery date and tracking link per text message. If you need in-home delivery instead of doorstep delivery, please let them know and they will arrange the extra service and costs with you.

European shipping
We provide professional doorstep delivery voor vintage items in the EU. We strive to deliver your order within 3 - 6 weeks. The shipping costs will be calculated in the check out and may vary from €100 - €600. Please contact us for an exact quote if you'd like to order multiple pieces.
If have your own transporter, please choose 'DIY shipping' in the check out. 

International Shipping
We can ship vintage pieces worldwide. Contact us for an exact quote at hello@fussypeople.eu before placing your order. After accepting the quote, go ahead and place the order and select 'pay for shipping afterwards' in the check out. The agreed upon shipping costs will then be added to your order to pay for separately.
If have your own transporter, please choose 'DIY shipping' in the check out. 

UK residents
We do not provide shipping to the UK since Brexit, but it is possible to place an order and arrange shipping yourself (through Shiply). Keep in mind that an extra import fee could be asked by your transporter and the UK government could tax you UK VAT.

Unfortunately we are not able to store your purchase for more than 4 weeks without charging a weekly storage fee.

Contemporary furniture

For each item we have shipping and production time information available on their product page. Our contemporary furniture will be shipped by a transport partner (UPS, DHL, FedExx).

Please note that most of our contemporary items are produced sustainably on a made-to-order basis and our partners keep small stocks to prevent overproduction.

This means that a production time of 1-6 weeks average might be applicable at the time of placing your order. In every product description you'll find a shipping and production time estimate.

Unfortunately we can't link external stock to our store in real time. If you'd like to know if an item is in stock before ordering, send us a message and we'll double check the producers stock for you.

After placing your order, we won't be able to tell you when exactly your order is out of production and ready for shipping. You will receive an email with the tracking link as soon as your order is on it's way to you. We kindly ask you for your patience and support for this sustainable way of furniture production.

Other items

Home decor, bedding, (small) lighting accessoires, apparel and other small items will be shipped by postal service. Delivery time per product may vary, please check the shipping information on the product page of the item.

Returns

How do I make a return?

You can always return an online purchase within 14 days after the delivery. 
How to return an item: please report your return by email as quickly as possible. After our confirmation you have 14 days to return the item. 

For vintage items: You can arrange transport yourself, or have us arrange the pick up for you. Depending on your location and size of the item pick up costs of vintage pieces are between €40 - €80. We will deduct the pick up costs from the refund. The shipping costs and responsibility for damages of returns are for the customer.

For contemporary items: Send your item back by postal service with a tracking link or return your item personally at our studio in Amsterdam Oost. The product has to be in their original packaging. The shipping costs and responsibility for damages of returns are for the customer.

Refunds are made through the webshop system, you will receive a confirmation email (always check your SPAM) and the deposit can take up 1-5 business days.
The return conditions can be found in our Terms & Conditions.

How long do I have to make a return?

You can always return an online purchase within 14 days after the delivery. 
How to return an item: please report your return by email as quickly as possible. After our confirmation you have 14 days to return the item.

How do I return vintage furniture?

Let us know you want to make a return within 14 days after receiving your order at hello@fussypeople.eu.

You can arrange transport yourself, or have us arrange the pick up for you. Depending on your location and size of the item pick up costs of vintage pieces are between €40 - €80. We will deduct the pick up costs from the refund. The shipping costs and responsibility for damages of returns are for the customer.

How do I return contemporary furniture?

Let us know you want to make a return within 14 days after receiving your order at hello@fussypeople.eu.

Send your return back to us by postal service with a tracking link or make an appointment to return your item personally at our studio in Amsterdam Oost.

If you need help with transportation we can pick up your return. Depending on your location and size of the item pick up costs may vary between €30 - €80. We will deduct the pick up costs from the refund.

The product has to be in their original packaging (if possible). The shipping costs and responsibility for damages of returns are for the customer.

How do I return accessoires and apparel?

Let us know you want to make a return within 14 days after receiving your order at hello@fussypeople.eu.

Send your item(s) back by postal service with a tracking link or return your item personally at our studio in Amsterdam Oost, within 14 days. 

The item has to be unused and in their original packaging.
The shipping costs and responsibility for damages of returns are for the customer.

When will I receive my refund?

Refunds are made through the webshop system, you will receive a confirmation email (always check your SPAM) and the deposit can take up 1-5 business days.
The return conditions can be found in our Terms & Conditions.

Other questions

What are the payment options?

We accept payments through Klarna (Pay Later), iDeal, Maestro, Mastercard, VISA, Bancontact, Paypal, Apple Pay, Google Pay.

Send an email to pay by invoice to hello@fussypeople.eu

What are the rental options?

Our design pieces are for rent on a daily or weekly base, discover our rental options.
Our space is available for pop-up events.

Get in touch through the form below, send and email to hello@fussypeople.eu or shoot us a DM @fussypeople.eu. We will make sure to answer you as soon as possible.

Vintage pieces: reservations + storage

We can reserve a vintage piece for 24 hours.

We will store your vintage purchase for free 2 weeks after placing the order, for storing a purchase longer than 2 weeks a fee of €25 per week applies.

Is it possible to visit the studio?

Since we've moved from our showroom in Rotterdam to our studio in Amsterdam, we no longer have regular opening hours. It is possible to make a viewing appointment for mainly vintage items.

Get in touch through the form below, send and email to hello@fussypeople.eu or shoot us a DM @fussypeople.eu. We will make sure to answer you as soon as possible. We will make sure to answer you as soon as possible.

How do I get in touch?

We offer digital customer service only. Get in touch through the form below, send and email to hello@fussypeople.eu or shoot us a DM @fussypeople.eu. We will make sure to answer you as soon as possible.

VAT %

Please note that our vintage items are 'margin goods' and therefore the charged VAT is 0%.

Contemporary furniture, accessoires and apparel are charged with the Dutch VAT percentage of 21% .

Contact us

the studio

Iepenplein 17 - O

1091 JN Amsterdam

Open by appointment only

hello@fussypeople.eu

On your way to make a fussy purchase. Thank you for shopping consciously!

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